Farm Rio Help Center

Vous pouvez contacter notre équipe CS avec votre numéro de commande et une photo du dommage afin qu'elle puisse mieux vous aider à trouver la meilleure solution possible.

- In this case, please provide a pic and your order number to our CS team at hello@farmrio.eu and we’ll investigate and assess internally. After the analysis, our team will get back to you with the possible options*. We don't guarantee a refund or replacement. *Valid for items purchased directly from us. If you purchased from a different store, please contact their support team and they’ll be able to provide help under their policies.

- Unfortunately, we are not able to send spare/separate trims (like buttons, tassels, beads, zippers etc) or belts. Please contact our team at hello@farmrio.eu so we can find a solution together*! *Valid for items purchased directly from us. If you purchased from a different store, please contact their support team and they’ll be able to provide help under their policies.